Warranty Policy
Product Warranty
At Ix Tech, we stand behind the quality of our products and offer comprehensive warranty coverage to ensure your satisfaction.
Warranty Coverage
All products purchased from Ix Tech come with a standard warranty that covers:
- Manufacturing defects
- Material defects
- Functional failures under normal use
Warranty Period
Our warranty period is for 30 days from purchase.
What's Not Covered
This warranty does not cover:
- Damage caused by misuse, abuse, or accidents
- Normal wear and tear
- Damage from unauthorized repairs or modifications (e.g. aftermarket cooling devices)
- Damage from overclocking
- Water damage or exposure to extreme conditions
How to Make a Warranty Claim
To initiate a warranty claim:
- Submit a Repair Request here
- Provide a description of the issue and photos if applicable
- We'll provide return instructions if needed
- Upon verification, we'll repair, replace, or refund your product
Contact Information
For warranty claims or questions, please contact us:
- Email: support@ixtech.xyz
- Phone: Available during business hours
- Response time: Within 24-48 hours
This warranty gives you specific legal rights, and you may also have other rights which vary by jurisdiction.